Information You Submit
Terms Entered in Search
A name, place, or other term entered in a search tool is sent to the outside provider that operates that tool. We do not store or log those search terms on our own systems. The provider's policy governs its handling of the query.
Emails and Messages
If you send an email or contact message, we keep the details needed to read and answer it. We do not share that message outside the organization unless the law requires disclosure.
Technical Data Collected Automatically
Like most websites, the site receives basic technical and usage details when a page loads. Those details can include:
- Your internet protocol address.
- Your browser type and version.
- Your device class and operating system.
- The pages viewed and time spent on them.
- The referring page or site, when available.
- The date and time of each request.
Cookies and Similar Files
Cookies help us understand how visitors move through the guide and support site functions. You can block or remove cookies through your browser. Some features or partner services may work differently when cookies are disabled.
How Information Supports the Site
We use available information for limited operational purposes.
- Keep pages available, responsive, and secure.
- Send a search request to the selected outside provider.
- Learn which Frederick County resource pages are useful.
- Detect faults and repair technical problems.
- Display advertising that may reflect general interests.
Privacy Beyond This Guide
Links may lead to FCSO and FCADC pages, police records forms, court and corrections systems, custody locators, local news, or outside search tools. Once you leave, the destination's own privacy terms control. We do not operate those websites.
Some advertising providers may use their own systems to measure activity across websites or choose interest-based ads. That tracking occurs under the provider's practices, not as a Frederick County government service and not as a record maintained by this site.
Parties That May Receive Data
We do not sell personal information. Limited data may be handled by:
- Search partners that process a query you submit.
- Analytics services used to measure visits and performance.
- Advertising networks that deliver or measure ads.
- Law-enforcement or government bodies responding to a valid legal order.
Reasonable Security Measures
We use standard safeguards suited to a public website. No internet connection, storage service, or transmission method is fully secure, so we cannot promise that information will never be lost, intercepted, or accessed without permission.
Visitors Under Eighteen
This site is intended for adults and does not knowingly collect personal information from anyone under 18. If a minor sent information, a parent or guardian may use the Contact Us page to request deletion.
Your Information Choices
Subject to applicable law and our ability to verify a request, you may:
- Ask for a copy of personal information we hold about you.
- Ask us to correct inaccurate personal information.
- Request deletion of information we control.
- Object to or opt out of certain processing where that right applies.
These rights concern information controlled by this private site. Requests about an FCSO, court, DPSCS, or police record must go to the government custodian under Maryland law.
Changes to This Notice
We may revise this privacy notice as site practices or legal duties change. The updated text will be posted on this page with a new effective date, and continued use after posting means the revised notice applies.